I would like to let you know that I chatted with Plamen Markov today for about half an hour due to some issues with an SSL certificate. Plamen was professional and responsive, explaining everything quickly and responding to my questions within a reasonable amount of time. Thanks to him, I was reassured as to my hosting and hope that the next time I use your chat I can have someone as helpful as Plamen.

I had a great experience chatting with Teddy. She not only answered all my detailed and lengthy questions, but also offered clear and sound solutions. She was very timely and on spot. She was a great first impression I had of your company, and it was definitely a 5 star one. Thank you for cultivating the company culture you have and recruiting great team members to fulfill that.

Guys, Well done on having THE best customer service team ever! Seriously, I have been with you guys for just over 1 year now and always get the best and friendly customer service. Even if I start a chat to get a little helping hand with some tech WordPress / Magento things, The team is always willing to help. Just today I had an issue with my Magento site and after Googling like crazy, I just started a support chat - Nikolay P helped me within a couple minutes. Very friendly and fast

I had a great experience chatting with Andrea. He not only answered all my detailed and lengthy questions, but also offered clear and sound solutions. He was very timely and on spot. He was a great first impression I had of your company, and it was definitely a 5 star one. Thank you for cultivating the company culture you have and recruiting great team members to fulfill that.